Privacy Policy

Introduction

Desicon ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

Personal Information

• Name and email address when you create an account
• Company name and business information
• Payment information processed securely through our payment provider
• Profile information you choose to provide

Usage Data

• Log data including IP address, browser type, and pages visited
• Feature usage and interaction data
• Device information and identifiers

Business Data

• Data you upload or connect through integrations
• AI conversation history and preferences
• Analytics and reports generated by the platform

How We Use Your Information

• To provide and maintain our services
• To process transactions and send related information
• To personalize your experience and deliver AI-powered insights
• To communicate with you about updates and support
• To improve our platform and develop new features
• To detect and prevent fraud or security issues
• To comply with legal obligations

Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Third-party vendors who assist in operations (hosting, payment processing, AI services)
• AI Providers: When you use AI features, prompts may be processed by AI providers (OpenAI, Google, Anthropic) under their privacy policies
• Legal Requirements: When required by law or to protect rights and safety
• Business Transfers: In connection with mergers or acquisitions

Data Security

We implement industry-standard security measures including encryption in transit and at rest, secure data centers, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.

Your Rights

Depending on your location, you may have rights to:

• Access and receive a copy of your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent

To exercise these rights, contact us at privacy@desicon.ai

Cookies

We use essential cookies for authentication and functionality. Analytics cookies help us understand usage patterns. You can control cookie preferences through your browser settings.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data as required by law or for legitimate business purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.